Payment Policy

How do I make the payment?

There will be two types of payment options:

  • Cash on Delivery
  • Online Payment

CASH ON DELIVERY

You can avail cash on delivery facilities Since we provide applicable all over Bangladesh. Our delivery agent will collect the cash after giving home delivery of the ordered product(s) for Inside Dhaka and for Outside Dhaka customers have to pay the due amount to the courier service before collecting the product(s).

ONLINE PAYMENT

We are using SSL-Commerz payment gateway to receive online payments from our honorable customers. It’s a secure and convenient way to manage your account and your time.

BILLING

After your order has been confirmed a system generated bill will be sent to your email address and via sms. You will also find a printed copy of your invoice while receiving the product from our delivery person.

ONLINE PAYMENT METHOD

JOTEY products are available for payments by Visa, MasterCard, American Express (debit, credit and gift cards), Mobile Banking (bKash, Rocket etc).

CREDIT CARD PAYMENTS

The total billed amount for your order will be charged to your credit card after your card has been approved [An OTP (one time password) will be sent to your mobile number that is attached to your card & after input the password; payment will be completed.]

Your order will automatically be cancelled if the charged amount exceeds the credit limit on your card.

Is there any International Payment method?

Yes, you can pay with any Visa, Master Card, American Express Card and PayPal.

Why has my card been declined?

Please check your card details with your relevant bank.